Get the answers before you pop the question
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| Get the answers before you pop the question
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Q: Does the diamond have a G.I.A. or E.G.L. certificate?
A: The G.I.A. and the E.G.L. are the most renowned, respected, and unbiased diamond laboratories in the world. The data produced by these laboratories gives the consumer an objective quality report of the diamond including the color, clarity, cut and carat weight. Without an objective report from an independent lab, the grading becomes merely the opinion of the salesperson or the retail establishment in which the jewelry is sold.
Diamonds Direct Crabtree has the largest inventory of G.I.A. certified diamonds and E.G.L. certified diamonds in the southeast. This is a powerful tool that allows us to make certain that each customer is sure of the quality of the diamond he or she is purchasing. |
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Q:
Are G.I.A. certified diamonds or E.G.L. certified diamonds really being offered to me at prices that are significantly lower than average retail prices?
A:
For years Diamonds Direct Birmingham sold exclusively to retail jewelry stores, now we are selling directly to you. We sell our diamonds and diamond jewelry at prices that are below the Rapaport Price List. The Rapaport Price List is the widely accepted diamond dealer price list that retailers use to list merchandise. We are able to do so because at Diamonds Direct Birmingham you are buying directly from the source without a series of middleman markups. |
Q: Does the diamond have a full 30 day money back guarantee?
A: At Diamonds Direct Crabtree it is our pleasure to offer each customer a full 30 day money back guarantee (not a store credit) on the purchase of a diamond. This is a guarantee that cannot be offered by a dealer who does not own the diamond he is selling. It is important to us that you are excited about your diamond, not stuck with it. |
Q: What if I find the same quality for less?
A: Our guarantee to you: If within 90 days of your purchase you find a lower price on the same quality diamond anywhere in the United States that is an E.G.L. certified diamond or G.I.A. certified diamond, Diamonds Direct Crabtree will match it and give you 10% of the difference. |
Q: Would I get a full refund towards a future upgrade?
A: At Diamonds Direct Crabtree we offer a lifetime upgrade. Just keep the receipt from your original diamond purchase, then if you want to trade it in later we’ll give you the full amount of your original purchase toward the purchase of a new diamond of greater value. We do not require to double the amount of your purchase. If you buy a diamond today for $4000 and want to trade it in a year for a diamond that costs $4200, you’ll have to pay only $200. |
Q: What do I get with my purchase of diamond jewelry or other Diamonds Direct jewelry?
A: Every diamond solitaire purchase at Diamonds Direct Crabtree includes:
FREE mounting…(our presentation mounting) • FREE sizing • FREE appraisal for insurance purposes • FREE maintenance inspections • FREE cleaning • Lifetime upgrade.
Our dedicated staff is here to ensure service does not end when you walk out the door with your purchase! Diamonds Direct Crabtree delivers the highest levels of quality, value and personal service. Your total satisfaction is guaranteed! |
Q: What are my financing options?
A: Diamonds Direct Crabtree offers no interest financing for up to 6 months for approved customers. This gives you up to 6 months interest free to pay for your purchase.
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